1. Can I hear and see the lessons on my computer?
2. What lessons are in your courses?
3. Is the tutorial stand-alone or is it an add-on?
4. When I run the tutorial I can't see the control buttons.  What's wrong?
5. When is Inventor 2012 training going to be available?
6. Do I need speakers and a sound card?
7. Do you have discounts for teachers and students?
8. What is the Memory Jogger?
9. Can I download the tutorial?
10. Do I have to have the CD/DVD in my CD/DVD drive to run the tutorial?
11. Do I have to have Inventor or SolidWorks installed to use the tutorial?
12. How do I turn the tutorial off?
13. Can I install the tutorial on more than one computer?
14. Why am I experiencing poor media player quality?
15. How do I upgrade to a course bundle from my downloadable lesson player?
16. Will I receive a Certificate of Completion when I complete the courses?
17. Can I use the tutorial videos on my iPad or other device?
18. Is the internet required to view the tutorials?
19. Why am I unable to hear the course audio?

 Answers

1. Can I hear and see the lessons on my computer?
   
   Yes.  The lessons run from your CD/DVD drive and they are in audio/video format.  You will see and hear each task while the instructor explains how to perform the tasks.
   
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2. What lessons are in your courses?
   
   You can find the list of lessons for each course by clicking the "Course Outline" button. You can watch some of the lessons now by clicking the highlighted lessons in the list.  Each lesson title is like a chapter in a book filled with tips and tricks and many more sub-topics.
   
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3. Is the tutorial stand-alone or is it an add-on?
   
   Our tutorials are stand-alone software.  They do not run within Inventor/SolidWorks or any other software. If you have Inventor installed on your computer you can launch our courses from Inventor using the TEDCF menu. The TEDCF menu is automatically added to the Inventor menu when you install our courses.
   
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4. When I run the tutorial I can't see the control buttons.  What's wrong?
   
   The minimum required display resolution is 1024 X 768.  When your screen resolution is set to a resolution less than 1024 X 768, the control buttons are located beyond the edge of the screen.   Change your display resolution to 1024 X 768 or higher.  Also make sure the color setting is 65536 colors or higher. 
   
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5. When is Inventor 2013 training going to be available?
   
   Our first course for Autodesk Inventor 2013 will be released in June. Because our courses are downloadable, you will be able to purchase a Bundle and your lesson player will update with the new lessons as they're released. You will receive over an hour of new lessons every week via free, automatic updates until the courses are complete.
   
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6. Do I need speakers and a sound card?
   
   Yes, you need speakers and a sound card or sound port on your computer..  The courseware presents the lessons in audio/video format.  You see and hear the lesson on your computer.  For more information about the system requirements, click here.
   
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7. Do you have discounts for teachers and students?
   
   Yes, we offer a significant discount to faculty and students as well as volume discounts.   Visit the Educational Discounts page.
   
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8. What is the Memory Jogger?
   
   The Memory Jogger helps you quickly find lessons.  It's works just like a search engine. Type a few keywords to search for lessons and then choose from a list of Lesson Names and Descriptions to watch the corresponding lesson.
   
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9. Can I download the tutorial?
   
   Our Autodesk Inventor 2011 and 2012 courses are fully downloadable. All future courses will also be fully downloadable. We also offer free on-line courses and sample lessons. For more information, visit our Sample Lessons page.
   
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10. Do I have to have the CD in my CD drive to run the tutorial?
    
    Yes and No. Courses for versions of Inventor before Inventor 2008 run from the CD. Courses for Inventor 2008-2011 and SolidWorks 2009-2011 are installed on your hard drive. Later courses can be installed by download or from the DVD directly to your hard drive.
    
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11. Do I have to have Inventor/SolidWorks installed to use the tutorial?
    
    No.  It's not required, but we recommend it so that you can interact and follow along with the lessons. 
    
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12. How do I turn the tutorial off?
    
    To turn off the tutorial, simply click the X Icon on the top right corner of the window.  When you restart the course the last lesson you where watching will begin playing.
    
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13. Can I install the tutorial on more than one computer?
    
    

    Individuals: the licensing for our courses allows them to be installed on two computers that you use. For example, you can install a course on a computer at work or school and a computer at home giving you access to the courses at both places.

    Companies/Educational Institutions: If you wish to train multiple users you can install courses on a single workstation and train on the workstation, or you can purchase courses for each workstation.

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14. Why am I experiencing poor media player quality?
    
    If you are experiencing poor graphic or lesson player quality, be sure that you are using Windows Media Player 9 or higher.
    
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15. How do I upgrade to a course bundle from my downloadable lesson player?
    
    To upgrade to a bundle, click the "Support" button on the lesson player. Then click the "Upgrade" button and choose from several bundle options.
    
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16. Will I receive a Certificate of Completion when I complete the courses?
    
    A Certificate of Completion is included with the Autodesk Inventor 2012 and later courses.
    
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17. Can I use the tutorial videos on my iPad or other device?
    
    No, the tutorial videos are installed on a hard-drive using a product key. They are not currently available for viewing on an iPad.
    
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18. Is the internet required to view the tutorials?
    
    No, the tutorials are installed on your hard-drive so the internet is not required to view them.
    
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19. Why am I unable to hear the course audio?
    
    If you are unable to hear the course audio and you are using Windows Media Player 9 or above, you may need to update your codecs. Download and install the "All-In-One Codec 6.0.3.0" pack from the following link. You'll find it in the menu on the left side of the page.
    http://www.download3k.com/DownloadLink1-Media-Player-Codec-Pack.html.
    
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